We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed and managed. Personal information is, generally speaking, information or an opinion relating to an identified, or reasonably identifiable, individual.
This policy explains the types of personal information that we may collect and hold, how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
The types of personal information we may collect include contact information (such as your name, address, email address, fax and telephone number), information about your employer or the organisation that you work for, your newsletter preferences, comments you submit by way of our website and any feedback that you provide to us about our products and services, our website, or other matters.
We may use and disclose your personal information for the primary purpose of collection, or for reasonably expected secondary purposes which are related to the primary purpose, or for purposes to which you have consented, and in other circumstances authorised by the Privacy Act.
Generally, we may use and disclose your personal information for a range of purposes, including to:
We may disclose your personal information to third parties such as our staff, our professional advisers, our external service providers that provide services to us (such as training, website hosting or cloud storage, distribution of newsletters, publications developed by our business, and market research), other organisations, your employer or organisation, government, statutory or regulatory bodies. We may disclose your personal information for the purposes set out above.
We may disclose to the public information concerning the operation of our technical committees, including information about the members of those committees on a trial or other basis where we consider that it is appropriate to do so having regard to our public interest objectives and subject to their consent.
We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by the Privacy Act.
We do not sell or license your personal information to third parties
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. The ways we do this include:
If we no longer require your personal information and are not legally required to retain it, we will take reasonable steps to destroy or permanently de-identify the personal information.
Our website may contain links to third party websites. We do not operate these websites and therefore are not responsible for the collection or handling of personal information by the operators of these websites.
Under the APPs, you may be able to obtain a copy of the personal information that we hold about you. The APPs provide some exceptions to your rights in this regard. To make a request to access this information, please contact us in writing. We will require you to verify your identity and specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact us if you believe that the information we hold about you requires correction or is out-of-date.
Personal information is sent overseas in limited circumstances, including to:
We will not send your personal information to a recipient outside Australia without obtaining your consent or otherwise complying with the APPs.
The countries in which recipients are likely to be located include New Zealand and the United States.
If you are concerned that we have not complied with your legal rights or applicable privacy laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au) (which is the regulator responsible for privacy in Australia).
We will deal with complaints as follows:
Step 1: let us know
Step 2: investigation of complaint
Step 3: contact OAIC
Office of the Australian Information Commissioner (OAIC) Complaints must be made in writing. GPO Box 5218 Sydney NSW 2001 – www.oaic.gov.au
We will endeavour to respond to all complaints and correspondence promptly.
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